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Library Access Instructions

This guide provides instruction on what credentials to use when prompted by the EZproxy login page.

Important Notice:

Links to the DTL will cease to function effective May 31, 2025. The legacy DTL information will remain posted on the GCTS Library website until further notice. 

The DTL EZproxy website is prompted anytime licensed DTL resources are accessed from the library’s website or online catalog as well as the DTL catalog using a computer or mobile device. 

Note: With the DTL being a separate system, log-in credentials are required on or off campus.

School Selection

From the school drop down box:

  1. Select Gordon-Conwell Theological Seminary
  2. Click on the Gordon-Conwell SSO link below
  3. Continue by entering your GCTS login credentials
  4. Note: This the same username and password as your GCTS email!

Library and Technology Services staff are available to assist when log-in or resource issues occur.

  • Contact Technology Services when your log-in information is not working.
  • Contact the Library if a resource will not open or is not functioning correctly.

Technology Services Support:

Library Support:

Please review the following possibilities and suggested actions to troubleshoot EZproxy access.

My log-in credentials work with other GCTS services like Canvas and Sonis but not with EZproxy.

  • EZproxy does not recognize some symbols. Symbol examples: ! @ # $ %. Please change your password using a different symbol and try again. Contact the Library if it still doesn’t work.

I logged into to EZproxy but nothing seems to happen.

Please check these four settings in your browser:

  • Popup blocker:
    Disable pop-up blockers while you are accessing content through EZproxy.
  • Firewall:
    If you see “this page cannot be displayed,” it usually means a firewall issue on your side. If you have installed personal firewall software such as Norton you need to allow access to www.gordonconwell.edu as a safe site.
  • Cookies:
    EZproxy and many databases/journals send “cookies” when you connect to them to verify that you are an authorized user. If your browser reports an error receiving a “cookie,” you have to enable them in your browser settings. The default setting for most browsers will accept EZproxy cookies without a problem. However, if you changed it, you will see a blank page. Change browser options to accept all cookies.
  • JavaScript:
    The default setting for most browsers will work well with EZproxy’s JavaScript. However, if you changed it, you will need to enable it again in order to access the content.

I can use it at home, but not at work.

  • Many corporate, government, and educational institutions use firewalls for security purposes and block every port other than standard web browser ports. You need to discuss EZproxy with your network administrator, asking her/him to enable it.

I got a hostname error.

  • This means you tried to access a database or web site that has not been configured through EZproxy. The database company may have changed their web address or it may not be a web site that requires EZproxy.

“Page not found,” “Cannot find server or DNS,” or browser waits and waits.

  • This usually means there is an issue with the DTL EZproxy page or a resource website is down. Please wait 5-10 minutes and try again. Please email the library if the problem persists for over an hour.