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Library Access Instructions

This guide provides instruction on what credentials to use when prompted by the EZproxy login page.

Digital Theological Library (DTL) EZproxy Instructions

Important Notice:

If ever asked to provide further login credentials (this sometimes happens with ProQuest), instead of entering your GCTS login information, select the "Digital Theological Library" as your institution (this is the organization that we have much of our online resources through). This will prompt you to again select "Gordon-Conwell Theological Seminary" from the drop down menu and then enter your ID number. If you still have issues accessing digital resources, please contact library staff.

The DTL EZproxy website is prompted anytime licensed DTL resources are accessed from the library’s website or online catalog as well as the DTL catalog using a computer or mobile device. 

Note: With the DTL being a separate system, log-in credentials are required on or off campus.

School Selection

From the school drop down box:

  1. Select Gordon-Conwell Theological Seminary
  2. Enter your GCTS barcode or Student ID.

Students:

To log into these databases, you need to use your "barcode number or student ID" (your GCTS ID). This is the six-digit student ID number viewable on your student ID card or in your CAMS profile.

Faculty:

To log into these databases, you need to use your GCTS Faculty ID. Faculty IDs can be obtained securely by clicking "Edit Profile" on the CAMS Faculty Portal. Faculty with an alternate ID starting with "1" or "2" may also use this as their barcode.

 

Staff:

To log into these databases, you need to use your GCTS Employee ID Number. Employee IDs can be obtained securely from the GCTS Employee Directory. After logging into the directory, enter your last name and hit "Enter" on your keyboard. Click the green icon  to view your Employee ID. Employees with an alternate ID starting with a "1" or "2" may also use this as their barcode.

Library and Helpdesk staff are available to assist when log-in or resource issues occur.

  • Contact the Helpdesk when your log-in information is not working.
  • Contact the Library if a resource will not open or is not functioning correctly.

Service Desk Support

Library Support

Please review the following possibilities and suggested actions to troubleshoot EZproxy access.

My log-in credentials work with other GCTS services like Sakai and CAMS but not with EZproxy.

  • EZproxy does not recognize some symbols. Symbol examples: ! @ # $ %. Please change your password using a different symbol and try again. Contact the Library if it still doesn’t work.

I logged into to EZproxy but nothing seems to happen.

Please check these four settings in your browser:

  • Popup blocker:
    Disable pop-up blockers while you are accessing content through EZproxy.
  • Firewall:
    If you see “this page cannot be displayed,” it usually means a firewall issue on your side. If you have installed personal firewall software such as Norton you need to allow access to www.gordonconwell.edu as a safe site.
  • Cookies:
    EZproxy and many databases/journals send “cookies” when you connect to them to verify that you are an authorized user. If your browser reports an error receiving a “cookie,” you have to enable them in your browser settings. The default setting for most browsers will accept EZproxy cookies without a problem. However, if you changed it, you will see a blank page. Change browser options to accept all cookies.
  • JavaScript:
    The default setting for most browsers will work well with EZproxy’s JavaScript. However, if you changed it, you will need to enable it again in order to access the content.

I can use it at home, but not at work.

  • Many corporate, government, and educational institutions use firewalls for security purposes and block every port other than standard web browser ports. You need to discuss EZproxy with your network administrator, asking her/him to enable it.

I got a hostname error.

  • This means you tried to access a database or web site that has not been configured through EZproxy. The database company may have changed their web address or it may not be a web site that requires EZproxy.

“Page not found,” “Cannot find server or DNS,” or browser waits and waits.

  • This usually means there is an issue with the DTL EZproxy page or a resource website is down. Please wait 5-10 minutes and try again. Please email the library if the problem persists for over an hour.