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Library Access Instructions

This guide provides instruction on what credentials to use when prompted by the EZproxy login page.

The GCTS EZproxy website is prompted anytime licensed GCTS resources are accessed from the library’s website or online catalog using a computer or mobile device.

The system will detect if you are on or off campus, and will require your GCTS username and password if off campus.
  • Usernames and passwords are the same used to access other Gordon-Conwell services like Sonis and Canvas.
  • Your username is your first initial followed by your last name and sometimes a number. (Example: jsmith1)
  • Please do not include “GCTS\” or “gordonconwell.edu” before or after the username.
  • When you change your password it will be reflected here.
  • Passwords are case sensitive.

The following resource databases will prompt the GCTS EZproxy page requiring GCTS credentials:

  • ATLA Religion Database with ATLASerials PLUS
  • ATLASerials, Religion Collection
  • eBooks owned by GCTS
  • Family & Society Studies Worldwide
  • Index of Jewish Periodicals
  • New Testament Abstracts
  • Old Testament Abstracts
  • Psychology and Behavioral Sciences Collection
  • Religion and Philosophy Collection
  • Theological Research Exchange Network (TREN)

Library and Technology Services staff are available to assist when log-in or resource issues occur.

  • Contact Technology Services when your log-in information is not working.
  • Contact the Library if a resource will not open or is not functioning correctly.

Technology Services Support:

Library Support:

Please review the following possibilities and suggested actions to troubleshoot EZproxy access.

My log-in credentials work with other GCTS services like Canvas and Sonis but not with EZproxy.

  • EZproxy does not recognize some symbols. Symbol examples: ! @ # $ %. Please change your password using a different symbol and try again. Contact the Library if it still doesn’t work.

I logged into to EZproxy but nothing seems to happen.

Please check these four settings in your browser:

  • Popup blocker:
    Disable pop-up blockers while you are accessing content through EZproxy.
  • Firewall:
    If you see “this page cannot be displayed,” it usually means a firewall issue on your side. If you have installed personal firewall software such as Norton you need to allow access to www.gordonconwell.edu as a safe site.
  • Cookies:
    EZproxy and many databases/journals send “cookies” when you connect to them to verify that you are an authorized user. If your browser reports an error receiving a “cookie,” you have to enable them in your browser settings. The default setting for most browsers will accept EZproxy cookies without a problem. However, if you changed it, you will see a blank page. Change browser options to accept all cookies.
  • JavaScript:
    The default setting for most browsers will work well with EZproxy’s JavaScript. However, if you changed it, you will need to enable it again in order to access the content.

I can use it at home, but not at work.

  • Many corporate, government, and educational institutions use firewalls for security purposes and block every port other than standard web browser ports. You need to discuss EZproxy with your network administrator, asking her/him to enable it.

I got a hostname error.

  • This means you tried to access a database or web site that has not been configured through EZproxy. The database company may have changed their web address or it may not be a web site that requires EZproxy.

“Page not found,” “Cannot find server or DNS,” or browser waits and waits.

  • This usually means there is an issue with the DTL EZproxy page or a resource website is down. Please wait 5-10 minutes and try again. Please email the library if the problem persists for over an hour.